Privacy Policy

Last updated: 10 November 2026

1. Who we are

1.1

This Privacy Policy applies to the AI Talking Websites demo site operated by REVELUTION MARKETING (PTY) LTD, a company incorporated in South Africa with registration number 2025/812029/07 (“Revelution”, “we”, “us” or “our”).

1.2

We are the responsible party for the purposes of the Protection of Personal Information Act 4 of 2013 (“POPIA”). Our Information Officer is our director, Tiaan van Tonder.

1.3

Our details are:

1.3.1

registered address: 361 Mooiplaas, Bronkhorstspruit Road, Pretoria, South Africa;

1.3.2

email: info@revelution.co.za; and

1.3.3

telephone: 081 252 8070.

2. Information we collect

2.1

We collect only what we need to run the Demo and to follow up with you, as follows:

2.1.1

to start the Demo: your name, your WhatsApp number and a record that you ticked the consent box;

2.1.2

during the Demo: what you say to the AI voice assistant, which is sent to a third-party voice AI provider so that the assistant can reply;

2.1.3

through a booking: the details that you give on our booking calendar, which is run by another party, or on our booking request form (your name, business, phone number, e-mail address and message); and

2.1.4

technical information that your browser sends to us, such as your IP address, which we use for security and to limit abuse, and a spam-protection check run by Google reCAPTCHA.

2.2

We do not ask for ID numbers, card numbers or health information, and you should not say or type them.

3. How we use personal information

3.1

We use personal information for the following purposes:

3.1.1

to start the Demo and to let you talk to the AI voice assistant;

3.1.2

to contact you on WhatsApp, by telephone or by e-mail about the Demo or your booking, where you have consented;

3.1.3

to arrange and run a call that you booked;

3.1.4

to keep the Website secure and to prevent abuse and spam; and

3.1.5

to comply with legal obligations and to protect our rights.

3.2

We process personal information only where we have a lawful basis, such as your consent, steps that you ask us to take before a contract, a legal obligation or our legitimate interests. We do not sell personal information and we do not use it for advertising.

4. Where your details go

4.1

The name and WhatsApp number that you give to start the Demo are saved in our own leads inbox, so that we can follow up. Only Revelution staff can see them.

4.2

If we cannot save your details, the Demo does not start, because the details are the purpose of the form.

4.3

Booking requests sent through our own request form are saved on our server so that we can reply.

5. The AI voice assistant

5.1

The assistant identifies itself as an AI assistant.

5.2

In relation to the assistant:

5.2.1

your microphone is used only while a Demo session is running, and your browser asks your permission first;

5.2.2

what you say is processed by a third-party voice AI provider so that the assistant can reply, and the provider may keep a transcript or recording under its own privacy policy; and

5.2.3

you may ask us to delete the details that we hold about your Demo session at any time.

6. Third-party service providers

6.1

We do not sell personal information. We share it only with service providers who help us to run the Website, and only to the extent that they need it. The providers are in the following categories:

6.1.1

a website hosting and security provider;

6.1.2

a voice AI provider, for the AI voice assistant;

6.1.3

a lead management and database provider, which stores your details;

6.1.4

a booking calendar provider, if you book a call. It collects your booking details under its own privacy policy; and

6.1.5

a spam-protection provider (Google reCAPTCHA), which works under Google's privacy policy and terms.

6.2

Some of these providers process data on servers outside South Africa. We use only providers that protect personal information to a standard equal to or better than POPIA requires.

7. Cookies

7.1

The Website does not set advertising or tracking cookies and does not use analytics tools. The spam-protection service may set its own cookies when it runs.

8. Security

8.1

We apply appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. These include:

8.1.1

encryption of all data sent between your browser and our servers, using industry-standard TLS;

8.1.2

limits on how often the Demo can be started, to prevent abuse;

8.1.3

access to our leads inbox only for the people who need it; and

8.1.4

secure storage of service credentials, which are never exposed in the Website's public code, except the public key that the voice assistant needs in your browser.

8.2

No internet-based service is completely secure.

9. Retention

9.1

We keep your details for as long as we need them to follow up on the Demo or your booking and to keep a record of our dealings with you, and for as long as the law requires. You may ask us to delete them at any time, and we shall do so unless the law requires us to keep them.

10. Your rights under POPIA

10.1

You have the following rights in respect of your personal information:

10.1.1

to ask for a copy of the personal information that we hold about you;

10.1.2

to ask us to correct or update information that is inaccurate or incomplete;

10.1.3

to ask us to delete your personal information, subject to any legal retention obligation;

10.1.4

to object, on reasonable grounds, to the processing of your personal information; and

10.1.5

to withdraw your consent at any time, where the processing is based on your consent.

10.2

To exercise any of these rights, contact us at info@revelution.co.za. We shall respond within a reasonable time and in accordance with POPIA.

10.3

If you believe that we have not adequately addressed your concern, you have the right to lodge a complaint with the Information Regulator of South Africa.

11. Changes to this policy

11.1

We may amend this Privacy Policy from time to time. The date at the top of this page shows when it was last amended. Please also read our Terms of Use.

12. Contact and complaints

12.1

For questions, concerns or complaints about this policy or about how we handle personal information, contact:

12.1.1

REVELUTION MARKETING (PTY) LTD, registration number 2025/812029/07;

12.1.2

361 Mooiplaas, Bronkhorstspruit Road, Pretoria, South Africa;

12.1.3

email: info@revelution.co.za; and

12.1.4

telephone: 081 252 8070.

12.2

You may also lodge a complaint with the Information Regulator of South Africa.